Frequently Asked Questions

Q: WHY I AM NOT RECEIVING BILLS?

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Q: WHY AM I BILLED ON ESTIMATE?

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Q: WHY DO I HAVE TO PAY A MINIMUM CHARGE EVERY MONTH, EVEN IF I USE VERY LITTLE WATER OR NO WATER AT ALL?

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Q: CAN I PAY YOUR REPRESENTATIVE IN ORDER TO AVOID DISCONNECTION?

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Q: WHY DOESN’T MY WATER/SEWER BALANCE CHANGE AFTER MAKING A PAYMENT?

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Q: HOW CAN I SEND AN INQUIRY ABOUT MY ACCOUNT?

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Q: IF I AM LATE PAYING MY BILL,WHAT SHOULD I DO?

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